The TRUSST Lab seeks to contribute to the scholarly understanding of the social science of trust. 

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This page serves as a repository for a variety of trust-related materials. Feel free to use and distribute as they are helpful (please note the source when distributing). 

Research Reports

• 2020 - Public Expectations Regarding Online Dispute Resolution: A Comparison of Dispute Resolution Processes during the COVID-19 Pandemic.

  • This report presents a research study conducted by the lab investigating how public expectations change as a function of the dispute resolution process.

• 2020 - Public Trust and Confidence Research at the National Center for State Courts: A Review and Future Directions

  • This commissioned report reviews and integrates the NCSC's efforts to understand public trust and confidence in the state courts. 

​Peer-Reviewed Publications

• Lee, J. G., Jaynes, C. M., & Ropp, J. (2020) Satisfaction, legitimacy, and guilty pleas: How perceptions and attorneys affect defendant decision-making. Justice Quarterly. doi: 10.1080/07418825.2020.1786147​

• Ford, K. J., Riley, S. J., Lauricella, T. K., & VanFossen, J. A. (2020). Factors affecting trust among natural resources stakeholders, partners, and strategic alliance members: A meta-analytic investigation. Frontiers in Communication, 5, article 9. doi: 10.3389/fcomm.2020.00009

Recorded Presentations

• 2018 National Association for Court Management Annual Meeting - ​Building Public Trust through Access to Justice and Public Engagement: Science, Strategies, and Tools.

• 2017 National Association for Court Management Annual Meeting - Community Engagement in the State Courts: Learn about the Tools Developed to Engage with Minority and Disadvantaged Communities.

Practitioner-Focused Publications

• 2019 Court Review Article - Understanding Public Trust in the Courts: The Centrality of Vulnerability.

• 2017 Handout -  Talking about Trust 

• 2017 Games 4 Sustainability Blog Post - Water, Trust, and the Shadow of Flint.